Here's what our clients are saying about us!
"My kitchen in stunning and so special, I cherish it every day."
Shaun J., Interior Designer, Rowayton, CT
"Working with True North Cabinets was, hands down, the best experience I have had with a home renovation project. They are knowledgeable, thorough, respectful and generally a pleasure to work with. Ken and Louise were more than happy to help with all aspects of the project from design to lighting and everything in between. Best of all, everything was on time and 100% perfect. Ken is a consummate professional and a pleasure to work with. I highly recommend them if you are ever considering a kitchen remodel."
Kari S., New Canaan, CT
"We would recommend True North Cabinets to anyone looking for the absolute best: the most beautiful AND functional kitchen designs! My husband and I were not sure what we wanted at the outset of the project and Ken was incredibly adept at defining both an aesthetic that appealed to me and a functional kitchen that works for the chef in our family (my husband!) He asked the right questions to determine how our kitchen would be functioning to accommodate everyone in our family and made great suggestions that we would not have realized on our own. He was amazingly fast with turning designs around and helped us with realizing not only the kitchen portion of the project but also helped to create our family room remodel with a thousand great ideas and great connections to other professionals. Louise was completely invaluable throughout the entire process as well. She is gracious and highly talented at determining what a client's personal taste is in order to find the exact products to complete the project for a totally designed look. Her attention to details was incredible for every surface of my kitchen and she is just a pleasure to spend time with. Both Ken and Louise were respectful of our financial constraints and worked hard on our behalf to make sure we were happy with each choice when staying within our budget. They made sure we were ahead or on the time line committed to. They are amazing partners to work with and we are so pleased with how our new space has turned out!
Jill M., Darien, CT
"If you are looking to hire a kitchen company that will make your dreams come true, look no further than True North Cabinets. My experience with Ken and Louise could not have been better. They make for the perfect partnership. Ken is incredibly detailed, orient, and attentive to every aspect of the overall project ensuring that our space would look exactly as we wanted. I NEVER worried about our project because I knew that Ken would take care of everything and involve me only in the decision making part of the process, not the problem solving part of the project. Louise is equally wonderful and accompanied me to look for sinks, faucets, counter tops, knobs, pulls, lighting fixtures and even helped me to select paint colors. No matter how many times we needed to look for items-and we did look in several towns over the course of weeks to find the perfect everything-Louise met me with enthusiasm and honesty. She always gave her suggestions without becoming pushy. There were times that I took her advice which differed from my own opinion, and she was never wrong!"
Stephanie O., Darien, CT.
"The quality of the cabinets are superb and the price was also lower than competitors I shopped. Ken was extremely professional. He captured the look I was going for and I am very particular. The result of my kitchen exceeds my expectations."
Sally S., Darien, CT.
"Thanks for being the best subcontractor I've worked with!"
Sarina V., New Canaan, CT
"Ken is great to work with. He offers great value at a fair price. He is extremely detailed oriented and continues to stand by his product and service his clients even after the installations. That is why he gets most of his work through former client referrals. I highly recommend Ken and True North!"
Mike L., Architect
"Ken and Louise Pascal took on my large kitchen renovation under tight time constraints. The planning phase was completed in two weeks. I was able to switch between various price points on every item (hardware, doors, glass, etc) until I was comfortable with the total cost of the kitchen. The same principle applied to the counter top materials. Louise took me to numerous dealers until we found great looking natural materials that would cover my extensive counter space within budget. The construction of the kitchen was completed in four weeks by Braydan Construction under Ken's nearly constant supervision. Ken's management of the construction phase left me free to keep to my normal schedule. Any unresolved questions were discussed with me and Jamie (owner of Braydan) at the end of the day. The kitchen finished on time and within budget. Best of all, the kitchen looks great and functions flawlessly. I recommend True North Cabinets without reservation."
Kirsten Z., New Canaan, CT
"True North worked with me beginning with just a floor plan, to design a full kitchen and Butler's pantry. Their ideas were creative and beautiful. They listened to my functional needs and helped me design the most gorgeous kitchen I have ever seen. I have since hired them to provide other cabinetry needs. I highly recommend True North."
April C., New Canaan, CT
"We are thrilled with our bathroom, it's the nicest one in the house. The high level of service and attention was superb and the price was actually less than we would have paid with an inferior, non-custom product!!"
Dawn K., New Canaan, CT
"We chose TNC based on quality of product and professionalism of service. Ken's detailed knowledge of the product, responsiveness, and willingness and ability to customize the cabinets to fit our needs were all key factors in our decision. Our experience with TNC was above our expectations. We are thrilled with our new kitchen - it is both beautiful and practical. Ken and his team did an amazing job in executing our (not terribly well articulated) vision. We were impressed by the quality of the entire process from planning to design through installation. Every aspect of the service was professional and timely, attention to detail was remarkable, and communication was excellent throughout. True North Cabinets is one of the best contractors we have worked with as part of our home renovation, and it was an easy choice to have them do our master bath as well."
Susan M., Darien, CT
"Our experience with True North Cabinets was above and beyond our expectations. The design was perfect, the product exceptional and the service outstanding. I know I can approach either Ken or Louise with a question or concern and it will be addressed immediately. You both provide so much more than cabinets - you guided us through the whole process from start to finish and no stone was left unturned. I particularly appreciated your help with decorating questions (i.e., stools, paint colors) and your installers were the most meticulous hard-working men I've come across! I found a quality product at a reasonable price and was extremely impressed with designs shown on website and you were thorough, responsive and had great attention to detail. Working with True North Cabinets was an absolute pleasure - thank you!!"
Allison J., Fairfield, CT
"We are very happy indeed with the whole process and how you lived up to everything you said you would – I find it refreshing to deal with someone who shares our own straightforward honesty and integrity and who carries out his job with such professionalism. I am happy to act as a reference for you."
David T., Greenwich, CT
"We selected True North Cabinets because of the reputation they have with clients and the quality of their service. Everyone we talked to had positive things to say about the service, quality of cabinets, and granite installation. Our experience was excellent. Ken was very helpful with the layout and design. I very much appreciated his help with the electrical plan. Louise was extremely helpful in the granite selection. Overall Ken and Louise wanted us to have the perfect kitchen for our home. Many Thanks!"
Nancy L., Darien, CT
"We are ecstatic with the way things worked out. You were price competitive with more flexibility and a better product than your competitor, which was a better value. You meticulously made it all work and we couldn't be happier."
Scott B., Westport, CT
"Angela and I thought you devoted a lot of time to our project and made a tremendous effort in seeing the project to the end. The cabinetry and the counter tops are beautiful. We are very happy with the results."
Gerry & Angela M., New Canaan, CT
"We continue to be very satisfied with the kitchen done by True North. Please use us as a reference - especially on the importance of a professional installation after we learned our lesson."
Wheatleigh D., Greenwich, CT
"I wanted to let you know how much I appreciate your taking me under your wing and helping me with my renovation project. You saw the unique issues that my home presented and was able to fend off problems before they occurred. You guided me through the selection and design process with diligence and professionalism. Your tendency to continuously be “one step ahead” gave me confidence that my project, with all of its quirks and nuances, could be completed as I envisioned. Your installation service exceeded my expectations. As you know, I was convinced that my contractor, who markets himself as being a “finish carpenter” and “mill worker”, would be more than capable of installing the fine cabinetry. However, after a short attempt, the installation proved to be disastrous. You again evaluated the situation and was able to convince me that with a little TLC and fine workmanship, your installers could do the job. And that they did, flawlessly. They spent over a week with shims and scribing tools and tiny craft paintbrushes, carefully and precisely fitting my brand new cabinets to my very, old, and uneven walls, ceilings and floors. It was truly amazing to watch them each day treat my project as if it were their own. Thank you again for all of your help and support. I will definitely recommend True North Cabinets to others."
Stan T., Westport, CT
"Ken and Louise were always available and on site to oversee our project and the work was flawless. Very professional job!"
Jane P., New Canaan, CT
"We absolutely love our kitchen both look and function. Ken was very on top of everything! We've had many, many compliments, Thank you!"
Kara G., Darien, CT
"Ken did a great job. He was very responsive to my questions and concerns, I am very satisfied."
Matt M., Darien, CT
"Ken Pascal provides first class service for high end custom cabinetry."
Jennifer T., Darien, CT
"A fabulous experience once again. This is our 3rd job done by True North Cabinets and the customer service and product has been impeccable. Thanks Ken!"
Nancy D., New Canaan, CT
"Thank you Ken and Louise for helping us to create a wonderful kitchen and family room for our home. Thanks also to Wojtek for his installation expertise!"
Claire J., New Canaan, CT
"The experience has been a very good one. Ken is very, professional, and helpful and always quick to respond. We love our kitchen and plan to recommend True North to all who ask. Thank you!"
Bea P., Rye Brook, NY
"We selected True North Cabinets for the design, service, and quality of the cabinetry. Our experience was very positive. Ken was very thorough and always available for consultation."
Joan E., New Canaan, CT
"Fabulous, we love our kitchen and will always appreciate the care and attention to detail that you gave us."
Mallory W., Darien, CT
"The product is not only well built but of beautiful quality. It was a pleasure working with you from design to finish."
Virginia C., New Canaan, CT
"Thank you so much...I LOVE the kitchen. I am so happy. The cabinets are beautiful and the design is perfect. I cannot thank you and Louise enough for all your patience and time."
Kim F., New Canaan, CT
"The followup is terrific and they couldn't be more professional. Ken was out in the cold checking every cabinet upon delivery, you can't ask for anything more than that. Working with Ken and Louise was very efficient and the best money spent was in the design phase."
David S., Greenwich, CT
"We are extremely pleased with our new True North Cabinets kitchen. Ken and Louise provided outstanding service and paid great attention to every little detail. We were originally considering using semi-custom cabinets from a local home improvement store and showed Ken and Louise a copy of our plan. We asked them to give us a quote using their custom cabinets. Within a couple of days, Ken had reworked our plan (something we didn't expect) and came up with a much more functional and attractive plan with more storage space. There were some serious flaws in the other plan that he caught right away. He was extremely patient with the changes we asked for along the way and made sure the installation was perfect. And Louise was very helpful in finding the perfect fixtures and countertops. We ended up spending only about $2,000 more than the home improvement store quote, but got much nicer custom (vs. semi-custom) cabinets with many features (pull out pantry shelves, glass doors, custom Benjamin Moore paint colors, divided drawers, extra shelf for trash bags, etc.) that were not included in the other quote. AND Ken and Louise were there for consultation and advice the entire time. We feel we got a fantastic value and would give them our highest recommendation. We are extremely pleased with our new True North Cabinets kitchen. Ken and Louise provided outstanding service and paid great attention to every little detail. We were originally considering using semi-custom cabinets from a local home improvement store and showed Ken and Louise a copy of our plan. We asked them to give us a quote using their custom cabinets. Within a couple of days, Ken had reworked our plan (something we didn't expect) and came up with a much more functional and attractive plan with more storage space. There were some serious flaws in the other plan that he caught right away. He was extremely patient with the changes we asked for along the way and made sure the installation was perfect. And Louise was very helpful in finding the perfect fixtures and countertops. We ended up spending only about $2,000 more than the home improvement store quote, but got much nicer custom (vs. semi-custom) cabinets with many features (pull out pantry shelves, glass doors, custom Benjamin Moore paint colors, divided drawers, extra shelf for trash bags, etc.) that were not included in the other quote. AND Ken and Louise were there for consultation and advice the entire time. We feel we got a fantastic value and would give them our highest recommendation."
Beth A., New Canaan, CT
"It is truly a warm, family kitchen space that feels perfect for us. We love it! We have also received so many compliments. We also appreciate the personal service before, during, and still after completion. Thank you!!"
Michele P., New Canaan, CT
"Just a quick note to thank you so very much for rectifying our shelf situation - no questions asked. If I've said it once, I'll say it again - no one beats your flawless customer service. Deane and I appreciate tremendously how hard you worked to make things right again with our shelving - 3 years later... We will continue to recommend you of course!"
Nancy & Deane D., New Canaan, CT
"Felt these were the best made cabinets on the market."
Susan M., Greenwich, CT
"Very, attentive, and eager to resolve any problem that arose. This service was very much appreciated."
Karen S., New Canaan, CT
"The quality of the material is one aspect of the job, but the service is so much more, that's really where the value is offered, in the service. They go above and beyond in service."
Michael F., New Canaan, CT
"You were an absolute pleasure to work with, thank you for all of your time and advice. I hope you can stop by for a cup of coffee and enjoy the final product."
Joanna T., New Canaan, CT
"Great job! Very easy to work with."
Deanna & Jamie B., Darien, CT
"The company is not just selling the product, they want to make sure that the client gets what he wants."
Peter & Elizabeth B., Stamford, CT
"A professional and responsive local business which knows the kitchen style and value needed in town."
Maureen S., New Canaan, CT
"We were really happy with True North's work from start to finish. We had been working on plans for remodeling and even had some preliminary drawings; however, it wasn't until our first meeting with Ken that we truly got excited about our kitchen. It was clear that he was really listening to our ideas, the turnaround on changes to the plans was extremely timely and the work product was precise. The communication line was always open and we were always given good options when we were looking for suggestions. When it came time for construction, Ken was meticulous about measurements, and ensured that the builder and contractor were on the same page. Overall, we are very pleased."
Phil & Leigh K., New Canaan, CT
"Thank you so much, the kitchen looks perfect! We look forward to staying in touch, you have been such a pleasure to work with."
Tim L., Greenwich, CT
"Everyone raves about the kitchen, it is truly the best."
Laurie B., St. Louis, MO
"We trusted True North Cabinets with our kitchen renovation because two of our friends told us that they made sure everything came out correctly. We really appreciated that Ken monitored the project from start to finish."
Keiko S., Greenwich, CT
"Ken and Louise work very well together and care about their business. Their product is outstanding and we were thrilled with the level of detail from the installers."
Rose W., New Canaan, CT
"After meeting with several kitchen designers, it was clear that Ken's attention to detail and knowledge of his product would provide us with the best service. Our cabinets look beautiful and Ken was willing to help us think through every detail. He remained engaged in the process from beginning to end. The experience was great."
Emily & Chris B., New Canaan, CT
"Louise, everything looks good and we are thrilled with our kitchen. I will certainly push anyone I know who wants a new kitchen your way. Thanks again - you and Ken were both great to work with."
Rosie T., Greenwich, CT
"The vanity has the quality of a fine piece of furniture and the architecture is reminiscent of our stays in European hotels... exactly the look I was hoping for my bathroom!"
Doreen D., New Canaan, CT
"Initially we saw an article in the local newspaper featuring True North. After calling and get a very prompt reply, we met Ken and Louise and were impressed with their passion for what they do and commitment to do things well. The product quality and the wide array of options were things that Ken very capably illustrated to us. His intimate knowledge of the details and craftsmanship were presented in a very functional, user friendly manner. Once we got into the design phase we found that Ken was a very good listeners who help guide us to decisions that he knew would meet our needs, objectives and budget. All the way through the process, everyone at True North was professional, friendly and results driven. Most importantly, the end product was delivered, installed and finished as promised- it is absolutely a major enhancement to our home and a more comfortable and functional gathering place for our family and friends."
Tom and Cricket C., Darien, CT
"True North Cabinets was recommended to us by our Architect for their attention to detail and professionalism. No matter how small an item we requested, everything was given the same attention. Ken answered my emails and telephone calls immediately. Communication between us was excellent. Tim and I would highly recommend True North Cabinets."
Wendy and Tim D., Darien, CT
"The design stage was stressful finalizing the details, however, the care and attention to detail was superb. Ken was there when cabinets were delivered and responded promptly to all and every concern during installation and beyond."
Karen D., Darien, CT
"The kitchen looks quite spectacular! Ken’s attention to detail in both the planning and the delivery was great. He was very forthcoming with suggestions and gracious with our changes to the design."
Michael & Tamara C., Wilton, CT
"Ken’s attention to detail from the point of design to the complete installation made our remodel extremely easy!"
Joe & Pegeen R., Stamford, CT
"True North Cabinets designed all of our bath vanities, cabinets and medicine cabinets. Ken and Louise Pascal were very warm and helpful throughout the project. They provided options, respected our budget, gave design advice, worked on site to fine tune measurements and followed up so thoroughly right to the end of the project. They delivered exactly what was planned. Now that the project is complete we have a fuller appreciation of the pride that Ken and Louise take in their work. I would not hesitate to work with True North again. They do it right. The vanities look great. Thank you."
Alexis B., New Canaan, CT
"We were referred to True North by neighbors and they were one of three designers we looked at. We chose them based on their fresh ideas and attention to detail. Ken and Louise were very easy to work with. They had many great ideas of their own but were also very open to our ideas, which made it a great working partnership. They were wonderful during the installation process due to a very hands on approach. We highly recommend True North."
Margot T., New Canaan, CT
"Ken and Louise provided 2 design options for my kitchen to optimize the space and designed my bathroom vanities. They spent valuable time explaining cabinet constructions, finishes and countertop materials to me. They were meticulous in the final outcome - product was delivered on time, was excellent quality and at a fair price. Would hire them again in a heartbeat."
Trent J., New Canaan, CT
"We had a wonderful experience with True North. They designed a beautiful kitchen for us within a week and they were always quick to respond to our questions and needs. The installation was seamless and they were great about follow up. I think Ken has an amazing attention to detail and Louise is lovely. I will definitely hire them again."
Julia P., New Canaan, CT
"Louise and Ken Pascal of True North Cabinets have provided custom kitchen and bathroom cabinets for several high end homes the I have renovated. The cabinets are not only gorgeous but of the highest quality. Louise and Ken's experience and knowledge undoubtedly saved me from many design disasters! Their attention to detail is superb. My struggles with choosing tile, lighting, and cabinet hardware caused me much stress but Louise stepped in and saved the day. I highly recommend True North Cabinets."
Pam B., Redding, CT
"We had a great experience working with Ken and Louise of True North. They were so passionate about designing the best possible kitchen they could to fit our needs. Ken paid such attention to detail in offering every option that might work well in our kitchen. He tweaked our design on numerous occasions to better size the cabinets or offer a better solution. When our kitchen was complete, he came to inspect the work and show us how to adjust doors and drawers if needed. He was there when the cabinets arrived to inspect every cabinet upon delivery. Louise was there to help with every aspect of the decor. She helped me with tile and counter top selection. She helped with lighting options and paint colors. Both Ken and Louise were extremely responsive to every question, call, or email. They are such nice people. The service and expertise they provide is outstanding. We enjoyed working with them so much and we love our kitchen."
Robin B., Fairfield, CT
"Ken and Louise have played a critical role on the project team for several of my past construction projects providing cabinetry and other related interior design services. On every occasion, the products and services were provided professionally and timely resulting in an overall successful result. I look forward to working with them on another project."
Louis D., AIA, New Canaan, CT